Contact information

Contact Us

 

If you have general inquiries, partnership opportunities, or any questions not related to after-sales support, please feel free to reach out to us using the information below:

TENNRICH AMERICA INC. Email: service@tennrich.com Address: 3333 Brea Canyon Rd Ste 206, Diamond Bar, CA 91765 US Operating Region: California, United States

For questions about your order or any website-related issues, you can also use the [Chat with us] option located at the bottom right of your screen. Leave us a message, and we'll get back to you as soon as possible.

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After-Sales Support

 

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For After-Sales Support:

Please visit our official support page at https://support.energizerpowerpacks.com/.

Once there, select [After-Sales Support] and fill out the form completely. To help us process your request quickly, please be ready to provide:

Your purchase information
Product model
Proof of the issue (such as a photo or video)
Your shipping details

After we receive your completed form, our team will review the information and initiate the replacement process. If you have any further questions, please don't hesitate to ask!